FAQ

What payment methods are accepted?

We accept three payment methods:

• Payment by cheque, bank transfer, BACS

When will the goods be delivered?

The goods are normally despatched the same day if the order is placed ​​before 12h

Transport

All merchandise is sent directly from our distribution center in Germany: delivery within 2-3 days

Return of goods

For problems requiring the return of the goods, please contact us to arrange the steps to follow

Is it possible to have samples?

Yes. Samples are available of all items

Are samples charged?

All samples are invoiced at unit price + carriage cost

Is it possible to have a proof sample of a personalised product?

Yes. To be defined with our sales team

Promotional Objects & Textiles

	60887 OEKO-TEX® rabbit Ella for microwave pillow
	31251 squeaky duck doctor, brunette woman
	60888 OEKO-TEX® cat Pia for microwave pillow

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Promotional Objects & Textiles

	60773 Schmoozies® fermentation plant
	60770 Schmoozies® unicorn, white
	31254 squeaky duck emergency medical assistant